"Experts found a strong relationship from the largest arcs of supplier and customer integration to market share and profitability. Taking advantage of supplier capabilities and emphasizing a long-term supply-chain perspective in customer relationships can both be correlated with a firm's performance. As logistics competency becomes a critical factor in creating and maintaining competitive advantage, measuring logistics performance becomes increasingly important, because the difference between profitable and unprofitable operations becomes narrower".
Supplier Relationship Management process providing the structure for how relationships with suppliers will be developed and maintained. It implementing technologies, processes, policies, and procedures to support the purchasing process.
What will your company benefit from Supplier Relationship Management?
Control cost and maximize profits
Contractual obligations alignment
Understanding risk assessment meeting Industry standard requirement and continuity stable supply
Setting supplier management KPIs, monitoring performance and reporting on delivery
Supplier Performance KPIs
Quality
Delivery
Innovation
Risk
Cost
Customer satisfaction
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